Rose Ballet Silky Scarf

Returns & Exchanges

We want you to love every piece you receive from Yes Doll 🤍
If something isn’t quite right, we’re here to help.

✨ Returns

Returns are accepted within 14 days of delivery.

Items must be returned in unworn, original condition with tags attached.
We cannot accept returns with signs of wear, including makeup, deodorant, perfume, pet hair, smoke, or damage.

Items that do not meet these requirements will be returned to sender.

💳 Store Credit

All approved returns are issued as store credit via electronic gift card.

Your gift card will be emailed once your return is processed and is valid for 12 months, giving you time to find something you love even more ✨

A 20% restocking fee applies to all returns.

🔁 Exchanges

Need a different size or style?

We recommend placing a new order for the item you want to ensure it doesn’t sell out, then using your store credit once your return has been processed.

📦 Return Shipping

Return shipping costs are the responsibility of the customer.

Please send returns to:
Yes Doll Boutique
130 Robin Helton Drive
Boiling Springs, SC 29316

We recommend using a trackable shipping method, as we are not responsible for lost or delayed packages.

🚫 Final Sale

All jewelry, sale items, shoes, intimates, and gift cards are final sale.

💌 Need Assistance?

For any questions, please contact us at shopyesdoll@gmail.com — we’re always happy to help 🤍

Thank you for shopping with Yes Doll ✨
We’re so glad you’re here.

USPS Standard Shipping is $9.00.

USPS Expedited Shipping is $15.00.

UPS Next Day Air Saver is our overnight delivery option. Deliveries reach residential customers by the end of the next day. Orders must be placed by 12 pm ET for same day processing. If you order after 12 pm ET your order will be processed the next business day. **NEXT DAY DOES NOT DELIVER ON SATURDAYS! 

Orders cannot be canceled or changed after being placed.

P.O. Boxes cannot be shipped UPS.

If you order multiple times in one day please email us to combine your order and we can refund one of your shipping charges!

PLEASE double check your shipping address! Once we ship your order, you will be charged for us to ship it the second time if you entered the wrong address. If you do put the wrong address and it gets shipped back to us, we will email you upon receipt and you will purchase our reshipment along with providing an updated address.

LOST PACKAGES:

If your package is lost in transit please email us at shopyesdoll@gmail.com so we can file a claim for the package. USPS mail must be in transit for 15 days before we can file a claim for the missing package.

**Please note we are not responsible for stolen packages. If the shipping carrier confirms delivery we are unable to issue a refund. If products are marked as delivered, you will need to contact the carrier regarding your package.

We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time. 

USPS 1-800-275-8777

UPS 1-800-742-5877