Return Policy

Returns & Exchanges

We want you to love every piece you receive from Yes Doll 🤍
If something isn’t quite right, we’re here to help.

✨ Returns

Returns are accepted within 14 days of delivery.

Items must be returned in unworn, original condition with tags attached.
We cannot accept returns with signs of wear, including makeup, deodorant, perfume, pet hair, smoke, or damage.

Items that do not meet these requirements will be returned to sender.

💳 Store Credit

All approved returns are issued as store credit via electronic gift card.

Your gift card will be emailed once your return is processed and is valid for 12 months, giving you time to find something you love even more ✨

A 20% restocking fee applies to all returns.

🔁 Exchanges

Need a different size or style?

We recommend placing a new order for the item you want to ensure it doesn’t sell out, then using your store credit once your return has been processed.

📦 Return Shipping

Return shipping costs are the responsibility of the customer.

Please send returns to:
Yes Doll Boutique
130 Robin Helton Drive
Boiling Springs, SC 29316

We recommend using a trackable shipping method, as we are not responsible for lost or delayed packages.

🚫 Final Sale

All jewelry, sale items, shoes, intimates, and gift cards are final sale.

💌 Need Assistance?

For any questions, please contact us at shopyesdoll@gmail.com — we’re always happy to help 🤍

Thank you for shopping with Yes Doll ✨
We’re so glad you’re here.